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FAQ

What is Tech Canyon?

-Tech Canyon is a place for people who want superior tech items for a low cost. We aim to help the customer so if you have a question, just ask!

How do I get in contact with Customer Service?

-Simply navigate to our Contact Us page and enter your contact info and question/concern. You can also reach us at support@techcanyon.shop

What do I do if a product is out of stock?

-While our products are almost always in stock, anything could happen. If the situation arises then just head over to our Contact Us page and it will be sorted out in a timely manner.

What methods of payment are accepted?

The following methods of payment are accepted:

  • All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
  • Pre-Paid Debit Cards
  • PayPal

As an International customer, will I have to pay an Import Tax upon placing my order?

-No. There will be no payment of import tax on the Tech Canyon Shop website; however, you-as the customer-are the importer of record, and you MUST comply with all rules and regulations of your destination country. Orders shipped outside of the United States may be subject to import tax, which are levied once a shipment reaches the destination country.

Safe & Trusted Checkout

-Our website is SSL secured and protected by Mcafee™. Included in our privacy policy, we do not share any customer information with other parties. This includes email addresses, phone numbers, and payment information (Credit cards and other payment methods included).

 

If I have an additional question that the FAQ page was unable to answer, how can I get help? 

-If we are unable to answer your question, please visit the contact us tab and provide us with the question and how we can assist you.  We will respond to the request within 24 hours during regular business hours. You may reach out to us directly at techcanyonshop@gmail.com, be sure to include your name, order number, and any other important information that will allow us to better serve your request.

 

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